
About Melbourne Explorer
Our Story
Melbourne Explorer began in 2015 when three friends—Eliza, James, and Hannah—found themselves constantly being asked for recommendations by visiting friends and family. Born and raised in Melbourne, they shared a deep passion for their city's hidden laneways, vibrant coffee culture, and ever-evolving art scene. What started as informal walking tours for friends soon developed into a genuine business opportunity when they realized how many visitors were seeking authentic, local experiences beyond standard tourist attractions.
In their first year, they operated tours from a tiny office in Flinders Lane, focusing exclusively on Melbourne's CBD. As word spread about their insider knowledge and personalized approach, demand quickly grew. By 2017, they had expanded their team to include specialists in Melbourne's diverse neighborhoods, food culture, and history. The following year, they added customized itinerary planning and day trips to nearby destinations like the Yarra Valley and Mornington Peninsula.
Today, Melbourne Explorer has grown into a team of passionate local guides dedicated to showcasing the soul of Melbourne, from its iconic landmarks to its best-kept secrets. We've helped thousands of visitors experience Melbourne like a local, while maintaining the personal touch and authentic insights that inspired our founding.
Our Mission & Values
At Melbourne Explorer, our mission is to connect visitors with the authentic heart and soul of Melbourne through immersive, personalized experiences that go beyond typical tourist trails. We believe that truly experiencing a city means engaging with its culture, history, and community in meaningful ways.
Our approach is guided by these core values:
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Authenticity
We showcase Melbourne through the eyes of locals who genuinely love their city. We don't gloss over challenges or present a sanitized version of Melbourne – we celebrate its real character, complexities, and continuous evolution.
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Personalization
We recognize that every traveler is unique. Whether you're a culinary enthusiast, history buff, art lover, or family with young children, we tailor experiences that align with your specific interests, pace, and preferences.
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Sustainability
We promote responsible tourism practices that respect Melbourne's environment, communities, and cultural heritage. We prioritize walking tours, public transportation, and support for local businesses to minimize our ecological footprint.
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Inclusivity
We strive to make Melbourne accessible to all visitors, regardless of background, ability, or budget. Our team receives training in cultural sensitivity and accessibility to ensure everyone feels welcome and respected.
Meet Our Team

Eliza Thompson
Founder & Chief Experience Officer
Born and raised in Fitzroy, Eliza combines her background in cultural anthropology with her love for Melbourne's arts scene. She personally designs our signature cultural tours and has encyclopedic knowledge of Melbourne's street art, galleries, and creative spaces.

James Chen
Founder & Food Tour Specialist
James grew up in a family of restaurateurs in Melbourne's Carlton neighborhood. With formal training as a chef and deep connections to Melbourne's culinary community, he leads our food-focused experiences and has introduced thousands of visitors to Melbourne's diverse food scene.

Hannah Williams
Founder & Operations Director
Hannah's background in event planning and tourism management makes her the organizational genius behind Melbourne Explorer. She ensures every tour and customized itinerary runs seamlessly while maintaining our commitment to personalized service.

Raj Patel
History & Architecture Specialist
With a Master's degree in Australian History and years of experience as an architectural photographer, Raj brings Melbourne's past to life. His tours explore the stories behind Melbourne's iconic buildings, hidden heritage sites, and evolving urban landscape.
Why Choose Melbourne Explorer
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Local Expertise
All our guides are born-and-raised Melburnians or long-term residents with deep connections to the city. We don't just know the popular spots—we understand Melbourne's cultural nuances, seasonal rhythms, and neighborhood quirks that only locals would recognize.
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Personalized Experiences
No cookie-cutter tours here. Whether you're booking a group tour or custom itinerary, we take time to understand your interests and adapt accordingly. Our guides excel at reading guests' reactions and making real-time adjustments to ensure your experience exceeds expectations.
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Beyond the Obvious
While we'll show you iconic landmarks like Flinders Street Station and Federation Square, we're renowned for introducing visitors to hidden gems—secret rooftop bars, artisan workshops, underrated neighborhoods, and local favorites that aren't in guidebooks.
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Continuous Discovery
Melbourne is constantly evolving, and so are we. Our team regularly explores new venues, attends local events, and refreshes our knowledge to ensure our recommendations remain current and authentic. When you tour with us, you're experiencing the Melbourne of today—not last year's city.
What Our Guests Say
Our family trip to Melbourne wouldn't have been the same without Melbourne Explorer. Eliza created a perfect 4-day itinerary that balanced iconic sights with kid-friendly activities. The highlight was our food tour with James, who somehow managed to keep our teenagers engaged while introducing us to amazing flavors we would never have discovered on our own. They even arranged special dietary accommodations without making it feel like an inconvenience.
As someone who travels extensively for business, I've taken city tours worldwide, and Melbourne Explorer stands out as exceptional. Hannah arranged a private architecture tour with Raj that was tailored precisely to my interests in modernist design. Beyond his impressive knowledge, Raj connected me with local designers and even adjusted our route to include newly completed buildings not on the original itinerary. This level of personalization and expertise is rare.
I was hesitant to book a guided experience, preferring to explore independently, but Melbourne Explorer completely changed my perspective. Our small-group laneway tour with Eliza revealed a hidden Melbourne I would never have discovered alone. She knew every street artist by name, introduced us to shop owners, and shared fascinating stories about the city's evolution. The tour ended with incredible coffee at a tiny café I walked past twice without noticing!
Melbourne Explorer in Action






Ready to Discover Melbourne with Us?
Whether you're planning your first visit to Melbourne or returning to explore more deeply, our team is ready to create the perfect experience for you. From guided tours to fully customized itineraries, we'll help you discover the Melbourne that locals love.
Contact Us Today